Features

Compliance built in,
not bolted on

From AML due diligence to certificate tracking — EstateHQ handles the compliance burden so your team can focus on sales and lettings.

01
01 — AML Governance

MLR 2017 compliant,
end to end

Every client risk-rated, assessed, and documented before any transaction proceeds. Full audit trail your HMRC supervisor can inspect at any point — no spreadsheets, no gaps.

  • Tiered risk classification (low / medium / high)
  • Politically Exposed Persons (PEP) screening
  • Enhanced Due Diligence for high-risk clients
  • Exportable audit reports for HMRC supervision
↑ 100% compliant checks  ·  Every transaction covered
AML RISK ASSESSMENT · J. ARMSTRONG
Risk levelLow ✓
PEP checkClear ✓
Source of fundsVerified ✓
OFSI screenNo match ✓
ID documentsAccepted ✓
✓ Cleared for transaction — audit record saved
02
02 — OFSI Screening

Mandatory sanctions
screening, documented

OFSI screening became mandatory for estate agents in May 2025. EstateHQ guides your team through screening each client against the HM Treasury consolidated sanctions list and records every result immediately.

  • Checked against HM Treasury consolidated list
  • Prompted re-screening on each new instruction
  • Instant risk flags on any match
  • Complete audit trail for each screening
Instant risk flags  ·  Mandatory from May 2025
OFSI SANCTIONS SCREEN
HM Treasury list✓ Updated today
Last sync06:42 UTC
Matches found0 — Clear
Screening record✓ Saved
Guidance refEA(S)02
✓ Screening record saved — compliant with EA(S)02
03
03 — Multi-Branch HQ

Every branch,
one view

Compliance scores, staff activity, managed properties, and sales pipeline visible from one HQ dashboard. Drill down to any branch, any property, any check.

  • Per-branch compliance score tracking
  • Cross-branch property and tenancy management
  • Staff activity and role-based access
  • Regional rollup reports
↑ 5 branches visible  ·  Complete visibility
HQ OVERVIEW · 5 BRANCHES
London Bridge94% ✓
Greenwich97% ✓
Canary Wharf91% ✓
Shoreditch ⚠ 2 items88%
Richmond100% ✓
✓ Regional rollup · Drill into any branch or property
04
04 — Certificate Tracking

Never miss
a renewal

Gas safety, EPC, EICR, and every other mandatory certificate tracked with automated expiry alerts. Never let a certificate lapse across any of your managed properties.

  • Gas Safety Record (GSR) tracking
  • Energy Performance Certificate (EPC) management
  • Electrical Installation Condition Report (EICR)
  • Automated alerts 60, 30, and 7 days before expiry
0 missed renewals  ·  Across all properties
CERTIFICATE TRACKER · 34 PROPERTIES
GSR · 12 Elm Street⚠ 7 days
EPC · 4 Rose Court⚠ 13 days
EICR · 8 Oak Avenue22 days
GSR · 1 Church Road90 days ✓
EPC · 22 High Street115 days ✓
Alerts auto-sent at 60 · 30 · 7 days before expiry
05
05 — Landlord Portals

Branded portals
for your clients

Give landlords a read-only portal branded to your agency where they can view certificates, compliance status, and property information — without needing to call you.

  • Custom-branded portal per agency
  • Certificate and document sharing
  • Compliance status at a glance
  • Secure, read-only access
Branded client portal  ·  Zero extra calls
CLIENT PORTAL — TAYLOR & CO LETTINGS
12 Elm Street✓ Compliant
Gas SafetyValid to Jul '26
EPCBand C — Valid
EICRValid to Mar '26
Right to Rent✓ Verified
✓ No issues flagged · Last updated today

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